Frequently Asked Questions

We're offering you a full haircare regime: Shampoo, (depending on your hair type leave-in or rinse off) conditioner, for the mask you can chose between an intense care mask or a pigmented mask. The product recommendation can vary depending on your hair analysis, hair goals and hairdresser expert input.

To help you achieve your hair goals and provide you with the haircare routine that’s exactly right for you, for your first purchase, you should get a minimum of two products. This way we can ensure you get the right intensity and mix of ingredients for your individual hair needs. When you re-order products through our onlineshop, you can order single products.

Once you've undergone the SalonLab analysis with your hairdresser, you can order your personalised products online either directly at the salon or from the comfort of your own home. Of course you can also re-order your products via your SalonLab profile.​

However, your hyper-personalized haircare journey always starts at the salon. Just follow these steps:

After chosing your ideal haircare regime with your stylist, you can:​

- Add your name to the label​

Choose your favorite label colour for each one of the individual products*​

Choose your favorite fragrance**​

* Available colours: yellow, purple, pink, blue, green​

** Applied to all products apart from the colour mask

You can find your closest salon offering SalonLab&Me through our Salon Finder​

The award-winning Schwarzkopf Professional SalonLab Smart Analyzer enables your hairdresser to analyse your hair on a molecular level to reveal the condition of your inner hair strength.​

The Smart Analyzer is equipped with a Near-Infrared Sensor to analyse your inner hair strength and a Colour Sensor which measures the tone and depth of your hair colour. This measurement combined with your stylist’s consultation will determine a hair score, which unveils the current status of your inner hair strength. ​